Customer Service


HerbShopUK aims to provide the highest level of customer service from receipt of order to delivery of goods to destination. Ordered goods are dispatched within 1-2 working days of receipt of order and payment.

HerbShopUK Customer Service is open from 9am to 3pm Monday to Friday. If you have any questions, please do not hesitate to contact us: EMAIL


How do I place an order?

Create an account with us. If you do not wish to register, you can make a purchase without creating an account.

Log in using the data you used during registration.

When you've found what you're looking for, press the "Add to Cart" button to add it to your basket.

Under "Your Cart" you will be able to add or remove items. 

If you are satisfied with the contents of your basket, follow the simple instructions on the "Your basket" tab, such as:

  1. Accept the products in your Basket.
  2. Confirm or change your delivery address.
  3. Pay by Paypal or credit card Confirm the transaction



All major debit and credit cards are accepted: Visa, Visa Debit, Visa Electron, Master Card, Maestro, American Express, JCB and Paypal.

When an order is placed on our website, we do not have access to credit/debit card numbers or their details. This means that you will have to re-enter your card details when placing subsequent orders.